When someone doesn’t like their purchase due to non-damaged reasons (sizing, color, etc), instead of returning the item back to the warehouse, items are shipped directly to the next willing customer, which we hope is you!
But what condition is the item in?
The item is in brandnew condition. It’s no different from an in-store purchase that was tried on. If the Eco-Boxitem is not in perfect condition upon arrival, you can return the item and we will refund you.